This change is in response to requests from ambulance and EMS providers, who are often not in a position at the time of transport to collect all t he information necessary to bill for their services. They typically follow up days later to seek "face sheet" (encounter) information from the hospital to which they have transported a patient.

According to Nate Hunstiger, Communication and Engagement Specialist, Wisconsin Statewide Health Information Network, "WISHIN recently approved a new use case granting EMS and ambulance providers access to clinical face sheet data in the WISHIN Pulse Community Health Record for billing purposes."

Ambulance and EMS providers often make multiple contacts with hospitals before they receive the face sheet from the encounter. This new use case relieves the hospitals of the burden of responding to these requests and allows ambulance and EMS organizations to more promptly bill for their services.